....a great operator especially when we most require to "think out-of-the-box" to complement any marketing strategies and guest’s experience....
Marco Polo Hotel Sales & Marketing Director, Hong Kong
will be successful at and I have no hesitation whatsoever in recommending him to any prospective employer fortunate enough to retain his services...
Marco Polo Hotels Area Director
....without your constant strive for perfection
and staff training we would not be of where we are now...this would not have been possible without you and your Team....
Marco Polo Hotels Director
Massimo Gavina was tasked to work closely
with Hotel Management for a full concept development of an award winning restaurant, including branding/naming, menu style, use of space, training development.
It was a concept to be created around a great location, at the 6th floor of the Hotel
with stunning views of Victoria Harbor.
Hired as General Manager for F&B, Massimo helped the top management create, refine, and launch this vision.
From “idea” to “open, he was with the
hotel management every step of the way, including setting up back office protocols, hiring and training the staff, developing all print material, defining uniforms and service protocols, creating wine and food selections, evolving the point of sale system,
driving PR initiatives, writing operations manuals and handbooks.
Cucina has been awarded and recognized several times on prestigious publications including Michelin and Tatler guides.